Last updated: February 10, 2026
Smoaking AI we operates https://www.smoakingai.com and provides AI-powered automation, voice, and software services. This Privacy Policy explains how we collect, use, share, and protect information when you visit our website or use our Services.
Name, email address, and phone number
Business name and business details
Information submitted through forms, chats, calls, messages, or bookings
IP address, browser type, and device identifiers
Pages viewed, actions taken, and referring or exit pages
Cookies and similar tracking technologies
When you interact with our AI systems (including voice or messaging), we may process call recordings, transcripts, messages, appointment details, and support communications.
How We Use Information
Provide, operate, and support the Services
Configure and maintain automations and AI workflows
Communicate with you about your requests and services
Improve performance, quality, and user experience
Prevent fraud, abuse, and security incidents
Comply with legal obligations
AI and Automated Processing
Our Services use automated systems and artificial intelligence to process information and perform tasks. AI outputs can be inaccurate or incomplete and are provided for informational purposes only. You are responsible for reviewing outputs before relying on them.
SMS & Text Messaging
If you provide your phone number and opt in, you consent to receive text messages from Smoaking AI for purposes such as appointment reminders, service updates, support responses, and account-related notifications. Message frequency may vary. Message and data rates may apply.
You can opt out at any time by replying STOP. For help, reply HELP or contact [email protected]
We do not sell your mobile number. We may use third-party service providers to deliver SMS and related communications.
How We Share Information
We may share information with:
Service providers (e.g., hosting, analytics, CRM, scheduling, communications/SMS, payments) to deliver the Services
Professional advisors (legal, accounting) as needed
Authorities if required by law or to protect rights and safety
We do not sell personal information.
Mobile Information Sharing
We do not share, sell, rent, or disclose mobile phone numbers or SMS consent information to third parties or affiliates for marketing or promotional purposes. Mobile information will only be used for the specific purposes outlined in this Privacy Policy.
Cookies and Tracking
We use cookies and similar technologies to operate the site, improve performance, and understand usage. You can control cookies through your browser settings.
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Your Choices
You may request access, correction, or deletion of your personal information by contacting [email protected]. You may also opt out of non-essential communications.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last updated” date.
If you have questions about this Privacy Policy or our data practices, contact us at [email protected].